Resorter i Chile

"Great location, the Staff were excellent and the Hotel has all the amenities you’d expect."

All good.

"Läget är mycket bra intill en fin beach! Fin utsikt över havet från balkongen. Mycket vänlig och effektiv personal."

Hotellets rum börjar bli slitna samt är väldigt små.

"Ubicación excelente, el personal muy amable. Las habitaciones muy cómodas. El personal es realmente muy amable y sabe tratar muy bien al huésped"

En el gimnasio no funcionaban las maquinas. La habitación está bien es limpia y cómoda pero se podría actualizar un poco la decoración. Por ser un resort en el precio podría estar incluido el desayuno

"The hotel is great and in an amazing location which is right inside the airport. Staff were polite and amazing, great buffet breakfast, there is mini zoo which had wildlife such as monkeys, crocodile, tortoise, parrot, ostriches, peacocks etc. The rooms and facilities was great and it was a great stay. They provided free shuttle to the airport which is a bonus."

The pool could do with a bit of cleaning.

"Cleanliness, hospitality and the food was amazing not too mention the activities."

The fact that children are not allowed according to the bookings requirements

"It was right off the main road into Lusaka so was very easy to get to. The room was large and airy. The food and service in the dinning room was excellent"

Aucun.

"I love this family friendly vibe! There is a pool for kids, adults with swim up bar and another quieter relax pool for adults only. The shows were good- the circus show and the fire show were my favorites. Everyone from the front desk to servers to housekeeping were friendly and helpful. The food was excellent, you have a choice in the evening between the buffet and restaurants."

It took us a few days to figure out what was happening at the resort as our Spanish was so limited.

"I tillägg till en riklig bufféfrukost fanns a' la carte frukost på en lugnare "kvartersrestaurang". Båda alternativen var goda och variationsrika."

Om man ska påpeka detaljer, så kunde det ha funnits fler krokar i rummet att hänga t.ex. badkläder på.

"The suite we had with a whirlpool was state-of-the-art, and if anything was missing, someone came to help immediately!"

The whirlpool was in the corner of the balcony. There was no privacy screen, which was a shame considering the high price. The whirlpool was in the corner of the balcony. There was no privacy screen, which was a shame considering the high price.

"Fantastic place. Family friendly and very good facilities on-site."

Aucun.

"Facilities and Location were good. Concierge team always helping with luggage and always opening the door for me. Housekeeping very friendly, always smiling and saying Hi. Late check- out was nice."

Front desk could be more friendly. Feel they were always very busy.

"Beautiful hotel in a super location for Petra...super efficient staff and facilities...the complimentary biscuits on the room were a nice touch.... Food in the restaurant was excellent with plenty of choice.. We thoroughly enjoyed our stay at will definitely return."

Nothing

"Friendly attentive staff, excellent environment and atmosphere, great food, great beach and pool, everything. The staff take very good care of the hotel residents."

Nothing except for high price, but is worth it.

"From arriving up to leaving, it was perfect! The rooms are comfortable and clean. Stuff is always doing the best service, from the reception over the cleaning staff to the restaurant! Even there was a animation for kids at the pool what our son really enjoyed. The Chef cooking delicious meals and sharing some special tip to make your food better! The waiters have done always a great job , Jonathan was always having some jokes to made us laugh. Cleaning staff always was respecting your privacy and when told them come back at time they was at the point! At the point a perfect stay what I can just recommend."

Aucun.

"리노베이션 한 곳에 숙박했는데 방2 화1,화+욕실1 4인기준 방이였는데 생각보다 ... 씻는곳이 한군데라 불편했어요 .. 다음에는 욕실 2개 짜리로 이용해야겠어요"

체크인 너무 오래걸려요 ㅠㅠㅠ

"EVERYTHING!! The room was exceptional. One of the best we’ve stayed in. Everything was oversized and just perfect. Really big room and comfy. The whole venue was perfect. Staff were super helpful and went over and above."

Nothing.

"We liked the city/village where the hotel was in. We liked the pool and the fact that we had it for ourselves. the breakfast was great, staff was really nice."

Aucun.

"Facilities and Location were good. Concierge team always helping with luggage and always opening the door for me. Housekeeping very friendly, always smiling and saying Hi. Late check- out was nice."

Front desk could be more friendly. Feel they were always very busy.

"I thought the meals were good overall and the locations (I.e. grill, restaurant) very convenient. The staff at Divi were very professional, friendly, helpful, and accommodating. My family felt welcomed throughout our stay and really enjoyed our time at the resort."

We would have preferred for our rooms to be closer together however we appreciate that the hotel was able to accommodate our additional request to have the rooms on the first floor in order to accommodate my elderly mom.

"Härligt ställe utanför centrum. Vackert, fredfullt och stilla."

Hårda sängar

"The villa had great privacy, beautiful landscaping, a good layout for our group. It was well-equipped with essentials for cooking/serving. The salt pool was perfect for cooling off after a hike. It was just big enough and always seemed to be at the right temperature. We were delighted by fireflies, tree frogs, bats, local birds, and even a shy ginger cat that wandered past once or twice."

THE ROAD- while we expected a rough access road from reading previous reviews, the construction during our stay detoured us through the banana plantation over an intolerably (for anyone with neck/back problems) rough track that was 4x longer. While the ocean (not a swimming beach) is close enough to hear, there is not much view. It is a peek from one corner of the pool deck, and the upper bedroom. But again, wonderful privacy. Also of note- there are no bug screens on the windows. It was perhaps an assumption on our part with the newer construction, but the mosquitoes did cause some distress, especially for one member of our group. Bring bug spray, After-Bite (anti-itch), and Benadryl if you are prone to reactions.

"The first thing that stands out is the friendly staff - polite and nothing was too much trouble. Probably the best we’ve encountered. We were even given a very late check out of 4pm as our flight was a night time one. The location is beautiful: white sandy beaches and clear blue sea. The food was good and plentiful and the hotel and surroundings were clean and well kept. A very enjoyable stay!"

Aucun.

"The room was clean and comfortable ! The food in restaurant was delicious."

I liked everything, the only recommendation is more variety of food for breakfast. 4 days in a raw all dishes for breakfast were the same.

"Mycket fin frukost, trevlig bar och restaurang. Fin pool med bra solstolar."

Aucun.

"Amazing reception staff , wonderful cleaning staff"

Outdated bathrooms , needs to be renovated .

"I appreciated Riza who was the main host. She greeted me on my arrival and was very helpful. Breakfast was great!"

Aucun.

"Staff were great, Facilities were great, Room clean & a good size, Food very good, The grounds really well maintained."

Our room was cold, Maintenance came to sort it out but he didn't really know much about the thermostat, said he sorted it and it won't take long to heat uo, but never did, wasn't ideal with a little baby, said baby was asleep by time we realised it wasn't heating up. A small blemish on what was otherwise a really nice stay.

"I really liked the room, the facilities, and the entire complex. Everything was clean, comfortable, and well organized. Every team member was amazing—professional, friendly, and always helpful."

There was nothing significant to complain about. Overall, the experience met and even exceeded my expectations.

"Josh, the owner and his ccrew are phantastic! Thanks for everything, we gonna miss you!"

Everything was lovely!

"Spaet var fantastiskt fint och rent. Personalen är mycket hjälpsamma och pratar bra engelska."

Aucun.

"Härligt ställe utanför centrum. Vackert, fredfullt och stilla."

Hårda sängar

"Det mesta, faciliteter, personal och frukosten fantastiskt."

Vi hade bokat för tre vuxna men ändå var det en bebissäng som jag behövde säga till om några gånger innan den var borta. Detta är smådetaljer men att det inte var förberett för tre vuxna gällande handdukar, duschtvål etc samt gällande kaffe och te, glas och kaffekoppar på rummet. Det borde också fylla på när kaffet tex tar slut. Slarvigt gällande påfyllning och städning. Inte att det var smutsigt, utan att glömde tömma sopkorgen, att det fanns tillräckligt med handdukar för tre. Jag fick säga till varje dag angående någonting. Bara onödig energi. Annars var all personalen fantastisk. De var till mötesgående på alla sätt från restaurangerna till städpersonal.

"I’ve been waiting for a week to return the deposit Which didn't come in handy Because the room service doesn't work The room has never been replenished with a mini bar And it's impossible to order anything in the room"

I've been waiting for a week to return the deposit

"The food was great, as was the service in the restaurant and at the pool. The facilities such as the pools were lovely, and good options for dining, including a nice little deli. Many of the staff were very helpful."

The room was nice, but ours was a little tired. I also didn’t care for the lack of monitoring of the pool lounges,(lack of them, and people being allowed to put a towel on to reserve for the day without being there).

"Good communication with host, nice location and house."

Only cash accepted for paying for accomodation.

"The food was great, as was the service in the restaurant and at the pool. The facilities such as the pools were lovely, and good options for dining, including a nice little deli. Many of the staff were very helpful."

The room was nice, but ours was a little tired. I also didn’t care for the lack of monitoring of the pool lounges,(lack of them, and people being allowed to put a towel on to reserve for the day without being there).

"Wow—that’s all I can say! Alexis is the best host ever. The location can't be beaten, and the same goes for the staff. You get proper 6-star service for a fraction of the price!"

Aucun.

"Proposed to my girlfriend on the 23/02/26 on the beach in front of our lagoon Bangalow, and she said YES"

Nothing

"Location is great. In the middle of the forest, plenty opportunities for walking. Got an excellent massage by Anna from the spa, highly recommend it!"

Too many kids - weather was a bit rainy so they were mostly inside...

"We liked the location with very close proximity to the beach, pools and restaurants.Staff were overall very friendly and welcoming.The range of restaurants was great and the food superb. We ate at them all (Sensai, Blue Moon, Il Mascherati di Venizia, Route 66, Margarita and El Carey/ La Tortuga ) with the only exception being Villa Marina, which proved problematic to book a table. The beach was clean and well maintained with plenty of sun loungers available.Our room was a good size and cleaned by the staff daily with lovely little touches like fresh flowers and abundant clean towels and shampoo/conditioner."

On arrival it would have been helpful to have had it explained that all information regarding booking restaurants, knowing the daily entertainment schedule and viewing menus etc was on the hotel app. It was three days before we realised this! We didn't like the branded drinks being charged as extras. If you like certain brands of drink you will be charged for them. Local equivalent drinks are only covered in the standard all inclusive package. Three of the restaurants have a pre-booking policy. It states on the app that these can be booked from 07-30 each day. We found that if you left it until 07-30 most of the tables had been booked. Therefore the earlier you get up to book a table, the better your chances of securing a place in the restaurant of your choice. Frustratingly, we were not able to book a table at Villa Marina during our two week stay. Every time we tried it was fully booked:this was incredibly disappointing!!!! Finally, a WARNING to other visitors. One day when we were on our way to lunch, we were duped with an offer of a free massage if we were prepared to give up twenty minutes of our time to hear about the membership deals on offer by the hotel group. Two hours later, after a non stop, in your face , hard sell by the sales team we couldn't take any more and walked out. Thankfully, we were mature and strong willed enough to resist the sales team. Many others probably capitulate and sign for a deal they may reflect later they do not want. Investing between 10,000 and 20,000 dollars is no joke, especially when they don't want to give you time to reflect on the deal and decide in a calm and balanced way. The whole process spoiled the last few days of our holiday and we hope others see this comment and are forewarned and refuse to be tricked into accepting offers of "free" massages or goody bags.

"Room was clean. Exellent envirment with maintoun and water view. I chose the location since it is close Tramway and Flume Gorge."

The shower I used was really small.

"The hotel is great and in an amazing location which is right inside the airport. Staff were polite and amazing, great buffet breakfast, there is mini zoo which had wildlife such as monkeys, crocodile, tortoise, parrot, ostriches, peacocks etc. The rooms and facilities was great and it was a great stay. They provided free shuttle to the airport which is a bonus."

The pool could do with a bit of cleaning.

"Great nature and views. The villa we stayed in was renovated and very clean. The food was also very delicious!"

Aucun.

"Absolutely fabulous resort in a spectacular location. Every staff member was welcoming and helpful. Special shout out to Sala, Shadow, and Papu! But really, everyone was great."

Nothing to not like.